Privacy Policy
Last updated: July 1, 2026
Maple Auto Studio (“we,” “us,” or “our”), an independent detailing and accessories studio located at 331 60 St E, Saskatoon, Saskatchewan, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have. It is intended to comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).
Information We Collect
We collect information you provide directly to us when you contact us, request a quote, book a service, or interact with our website chat, including:
- Your name
- Your phone number
- Your email address
- Vehicle details (make, model, condition, and the service you’re interested in)
- Any message or information you choose to share with us
How We Use Your Information
We use the information you provide to:
- Respond to your inquiries and provide quotes
- Schedule, confirm, and follow up on appointments
- Send you service-related updates about your vehicle
- Send you promotional offers, but only where you have consented to receive them
- Improve our services and customer experience
Text Message (SMS) Communications
When you provide your phone number through our website chat widget, booking form, or by contacting us, you may consent to receive text messages from Maple Auto Studio related to your inquiry, appointments, and (where you opt in) promotional offers.
- Message frequency varies.
- Message and data rates may apply.
- You can opt out at any time by replying STOP.
- Reply HELP for assistance.
- Consent to receive text messages is not a condition of purchasing any service.
We do not sell, rent, or share your phone number or your SMS consent with any third parties or affiliates for their marketing purposes. Text messaging originator opt-in data and consent are never shared with third parties for marketing.
Service Providers
We use trusted third-party platforms to help us operate our business and communicate with you. These providers process your information only on our behalf and are not permitted to use it for their own purposes:
- GoHighLevel / LeadConnector — our customer relationship and messaging platform, used to manage inquiries, appointments, and SMS/email communications.
- AppointWise — our automated appointment assistant, used to respond to inquiries and help schedule bookings.
How We Protect Your Information
We take reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, use, or disclosure.
Retention
We keep your personal information only as long as necessary to fulfil the purposes described in this policy or as required by law.
Your Rights
Under PIPEDA, you have the right to access the personal information we hold about you and to request corrections. You may also withdraw your consent to marketing communications at any time. To make a request, contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective date” above reflects the most recent revision.
Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
Maple Auto Studio
331 60 ST E, Saskatoon, SK S7K 8C8
Email: info@mapleauto.studio
Phone: 639 800 1000